REQUIRES EDIT CONFIGURATION PERMISSION

Configuration Settings: Alerts

These settings determine when the Triaster Server issues various notifications and review email reminders. By default, review overdue alerts are only issued for maps in Prelive sites. What's Changed alerts are only issued for maps that are new or updated in the Live site. If you adjust any settings, remember to click on the Save Changes button before closing the Configuration tool.

Global Settings

WARNING: Changing certain fields in this section will update the corresponding fields in ALL libraries and ALL sites.

Category Description
Support Email Email address (or list of addresses) to which notification of publication errors is sent.
Sender Email Email address that will be seen as the sender of publication emails sent from the Triaster Server.
Send Email Whether the Triaster Server sends notification emails for publications.
Clone Email Email address (or list of addresses) that should receive notifications of creation or deletion of a library or site.
Password Sender Email Email address that will be seen as the sender of emails sent when a new password is sent out.
Publication Email Email address (or list of addresses) to receive notifications of completed a publication.
Send Approval Overdue Alerts If ticked, a reminder is sent if the map continues to be unapproved.
Send Review Reminder Alerts If this is ticked, review reminder emails are sent out prior to review being due according to Review Reminder Timing (see below).
Review Reminder Timing (days before review due) Enter list of numbers for number of days prior to reviews being due, that review reminders should be set out. This can be a comma separated list, for example: 30,14,7. In this case, reviewers will receive email alerts 30 days, 14 days and 7 days before the review due date.
Send Review Overdue Alerts If this is ticked, process maps which have a review due date in the past will trigger an alert to the reviewer.
Review Date Interval (number of months) Duration of the map review cycle (default: 0 months; i.e. disabled).
Send What's Changed Alerts Send a list of changed maps to the e-mail address associated with the map's business function. By default, this only happens upon publication to Live.
CC Email for Approvals Email address (or list of addresses) to be copied in on Approval emails.
CC Email for Reviews Email address (or list of addresses) to be copied in on Review emails.
CC Email for What's Changed Alert Email address (or list of addresses) to be copied in on What's Changed emails.
Event Notification Email Email address (or list of addresses) to be notified when Events are logged. If this is not set, Users with Edit Configuration permission will be notified.

Library Settings

WARNING: Changing fields in this section will update the corresponding fields in only the selected library but ALL its sites.

Select the library you want to configure from the dropdown list.

Category Description
Publication Email The e-mail address (or list of addresses) that should receive notifications of completion of a publication.
Send Approval Overdue Alerts If ticked, approvals outstanding for more than a certain period will trigger an e-mail alert to the relevant approver(s).
Send Review Reminder Alerts If this is ticked, review reminder emails are sent out prior to the review being due
Review Reminder Timing (days before review due) Enter the list of numbers for the number of days prior to the reviews being due, that review reminders should be sent out. This can be a comma separated list, for example: 30,14,7. In this case, reviewers will receive email alerts 30 days, 14 days and 7 days before the review due date.
Send Review Overdue Alerts If ticked, process maps which have a review due date in the past will trigger an alert to the reviewer.
Review Date Interval (number of months) Duration of the map review cycle (default: 0 months; i.e. disabled).
Send What's Changed Alerts If ticked, a list of the changed maps will be sent to the em-mail address associated with the map's business function. This happens upon publication (by default, this only happens upon publication to Live).
CC Email for Approvals Email address (or list of addresses) to be copied in on Approval emails.
CC Email for Reviews Email address (or list of addresses) to be copied in on Review emails.
CC Email for What's Changed Alert Email address (or list of addresses) to be copied in on What's Changed emails.

Site Settings

If you have not already done so, select the library containing the site you want to configure from the dropdown list at the top of the Library Settings section. Then, select the site to be configured from the Site Setting's dropdown list.

NOTE: Changing fields in this section will update the corresponding field in the selected site in the selected library ONLY.

Category Description
Publication Email The e-mail address (or list of addresses) that should receive notifications of completion of a publication.
Send Approval Overdue Alerts If ticked, a reminder is sent if the map continues to be unapproved. By default, only set in Prelive Site.
Send Review Reminder Alerts If ticked, review reminder emails are sent out prior to the review being due. By default, only set in Live Site.
Review Reminder Timing (days before review due) Days prior to Next Review Date when email alerts will be sent to selected reviewer. This can be a comma separated list, for example: 30,14,7. In this case, reviewers will receive email alerts 30 days, 14 days and 7 days before the review due date.
Send Review Overdue Alerts It ticked, process maps which have a review due date in the past will trigger an alert to the reviewer. By default, only set in Live Site.
Review Date Interval (number of months) Duration of the map review cycle (default: 0 months; i.e. disabled).
Send What's Changed Alerts A list of changed maps is sent to the e-mail address associated with the map's business function. By default, this only happens upon publication to Live.
CC Email for Approvals Email address (or list of addresses) to be copied in on Approval emails.
CC Email for Reviews Email address (or list of addresses) to be copied in on Review emails.
CC Email for What's Changed Alert Email address (or list of addresses) to be copied in on What's Changed emails.